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Residents + Members

Am I eligible for the Guaranteed Ride Program?

We'll pay for your Lyft or Uber ride when you walk, bike, carpool, or take transit and something happens. Up to 5 times per year.

For Members: If your employer is a current member of the 50 Corridor TMA and you utilize sustainable transportation for your commute at least 50% of the time that you commute to an office, you are eligible for the Guaranteed Ride program. Please note, member employees are employees of workplaces that have a current membership with the 50 Corridor TMA.

For Residents: If you live in one of our residential communities, you are eligible for the Guaranteed Ride program. Residents are those who live in one of our residential service areas, such as Rosemont, Vineyard, or Rancho Cordova (Stone Creek, Capital Village, Anatolia, Kavala Ranch, Cypress, Sunridge)

The following sustainable transportation modes are eligible:
• Bike
• Walk
• Carpool
• Vanpool
• Transit (including bus, light rail, Amtrak/Capitol Corridor, on-demand shuttles like SmaRT Ride and Via, and Paratransit)

When can I redeem a ride? What are some reasons when I cannot redeem a ride?

Below are some general reasons when you can redeem a Guaranteed Ride:
• You are sick
• You need to pick up a sick child from daycare or school
• Your carpool was canceled
• You are having trouble walking or biking (inclement weather, flat tire on bike, etc)
• Bus/Train is more than 15 minutes late
• You have to work late
• Family emergency

A good rule of thumb is ‘if you’re trying to walk, bike, carpool, or take transit and the situation is out of your control, you should be able to redeem a Guaranteed Ride’.

Below are some general reasons when you cannot redeem a Guaranteed Ride:
• You are running late
• You're tired and don't want to take the bus/train or bike
• You want to go out drinking, but don’t want to drive
• Your car is in the shop and you don’t want to use an alternative mode
• You want to take a Uber/Lyft/taxi with coworkers to an after hours work event.

How do I redeem a ride?

We are facilitating Guaranteed Ride through NorCalGo.org.  Here’s what you need to do:
• Create an account on NorCalGo.org
• Set up your profile by adding your home address and your workplace organization (this will grant you access to our Guaranteed Ride rewards.
• You can find Guaranteed Ride in the Rewards > Featured Rewards section.
• Select ‘Guaranteed Ride’ and follow the instructions.

While we recommend using NorCal Go for Guaranteed Ride, you can also send us your Lyft or Uber receipt after your ride occurs and we’ll evaluate your scenario. Just book your ride and send the receipt (no screenshots) to guaranteedride@50corridor.com.

Member employees should use their work email address. Residents can use their personal email address.

NOTE
Member Employees are employees of workplaces that have a current membership with the 50 Corridor TMA.

Residents are those who live in one of our residential service areas, such as Rosemont, Vineyard, or Rancho Cordova (Stone Creek, Capital Village, Anatolia, Kavala Ranch, Cypress, Sunridge)
View Eligibility Here

How often can I use this service?

Member Employees can use this service 5 times per year, per employee.
Residents can use this service 5 times per year, per person.

NOTE
Member Employees are employees of workplaces that have a current membership with the 50 Corridor TMA.

Residents are those who live in one of our residential service areas, such as Rosemont, Vineyard, or Rancho Cordova (Stone Creek, Capital Village, Anatolia, Kavala Ranch, Cypress, Sunridge)

How much will you cover per ride?

Up to $50 if using Uber/Lyft.

Up to a 20 mile ride if using Yellow Cab

What vendors are used under this service, taxi, Uber, rent a car, etc…?

We use Uber, Lyft, and Yellow Cab.

Are reimbursements different when using Yellow Cab or Uber/Lyft?

Yes.  If you use Uber or Lyft, you’ll need to pay for the ride and then send us the official receipt via the Uber or Lyft app.  If you utilize Yellow Cab, you do not need to pay anything (but you will need to print and sign a voucher).  

Yellow Cab will send us the invoice directly and we’ll pay for it.
Note: You can only use the Yellow Cab Guaranteed Ride option through NorCalGo.Org.

Do I need a voucher to use Uber or Lyft?

No, you only need to print and sign a voucher when using Yellow Cab. You can get your voucher through NorCalGo.org

Members

Some state agencies have offices statewide and in remote areas. How far away can an employee be to utilize these services? For example, if we have an office in San Francisco, is an employee in the San Francisco office able to utilize this service?

This depends on your level of membership.  Please reach out to Gabi, Director of Membership Development at Gabi@50corridor.com to discuss your membership.

Explore Your Benefits

Discover and check to see if your community and workplace are part of our program. You can also check out what benefits we offer as a member.

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